60-Day Calm Guarantee

We want you and your pup to love the Pup Calm Bowl. That’s why every order is backed by our 60-Day Calm Guarantee.

If you’re not satisfied with your order, you may return the product within 60 days of delivery for a refund.

Return Eligibility

To qualify for a refund:

• Your return request must be submitted within 60 days of delivery
• The item must be returned to us before a refund is issued
• The product may be used, but must not be intentionally damaged or misused

After 60 Days

Unfortunately, we cannot offer refunds or returns after 60 days from the delivery date.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll make it right.

Refund Processing

Once your return is received and inspected, your refund will be issued to your original payment method. Please allow up to 7 days for refunds to process. 

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact

For help with a return, contact our support team at puppycalm.support@gmail.com